Refund Policy

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Thank you for shopping with Deelightfull Gifts. Each of our baskets is carefully crafted with fresh, perishable items and made especially for you. Because of the nature of our products, we are unable to offer refunds once an order has been confirmed and payment has been received.

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No Refunds or Cancellations

All sales are final once your order has been confirmed.
Since our baskets are made to order using fresh fruits and personalized touches, we cannot accept returns or issue refunds due to:

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• A change of mind

• Incorrect information provided at checkout (e.g. recipient address or delivery date)

• Late cancellations after the order is confirmed

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Damaged or Incorrect Orders

We take great care to ensure your basket arrives in perfect condition. If your order arrives damaged or incorrect, please contact us within 24 hours of delivery with photos and your order details.
We’ll review the situation promptly and may offer a replacement or partial refund depending on the circumstances.

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Delivery Issues

If the recipient is unavailable at the delivery location, we’ll contact them (or you) to arrange a suitable time for redelivery.
Additional delivery fees may apply for rescheduled deliveries.

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Need Help?

If you have any questions or concerns about your order, please contact us via WhatsApp or email at deelightfull.gifts@gmail.com — we’re happy to help.

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